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SETUP INSTRUCTIONS

To setup your voice mail box, have a greeting and a four digit pass code ready. The setup can be done two ways. You can either call from a landline phone or from your cellular phone. We recommend calling from a local landline to our Check-In Service because the setup does take a few minutes to complete. This is a free call from a local landline phone.

FROM A LANDLINE


Dial the Voice Mail Check-In Service at 763-2000 (San Angelo area) or 456-2000 (Brady / Menard area) or 372-1000 (San Saba area) or 347-2000 (Mason area). You will be asked to input your voice mailbox number (your cellular number with the area code).  When you hear the computer voice begin, press the “*” key.  You will now be in the setup menu.  The system will guide you through setting up your pass code, personal greeting, and name.  When finished setting up your personal greeting press the # key and continue the setup.  Once completed, you may exit the system by hanging up.

FROM YOUR CELLULAR PHONE

Dial your cellular phone number from your cellular phone. When you hear the computer voice begin, press the “*” key. You will now be in the setup menu. The system will guide you through setting up your pass code, personal greeting, and name.   When finished setting up personal greeting press the # key and continue the setup.  Once you have completed the setup, you may exit the system by disconnecting the call.

TO TEMPORARILY DEACTIVATE

Press *710 (send) from your cellular phone. Then to reactivate, press *71 (send).

RETRIEVING MESSAGES

There are three ways to check your mailbox and retrieve your messages

FROM A LANDLINE

Dial the Voice Mail Check-In Service at 763-2000 (San Angelo area) or 456-2000 (Brady / Menard area) or 372-1000 (San Saba area) or 347-2000 (Mason area). You will be asked to input your voice mailbox number (your cellular number with the area code).  When you hear the computer voice begin, press the “*” key.  You will then be asked to enter your pass code.

FROM YOUR CELLULAR PHONE


Simply dial your voice mail box number (your cellular number) from your cellular phone. Once you begin to hear your greeting, press “*” immediately. By pushing the “*” key, you are telling the system that you are the user and you need the menu. The system will ask you to input your pass code and check your messages.

Dial the Voice Mail Check In Service from your cellular phone.  This accesses the Universal Check In System.  The system will recognize your cellular number and ask you to enter your pass code.  You will then be given the status of your mailbox.

PLEASE NOTE WHEN ROAMING


To access your voice mailbox you will need to dial the Check In Service Line to check your messages in most roaming markets.  You can call the Check In Service Line from either a landline telephone or your cellular phone.  If you are roaming and use your cellular phone to check your messages, you will incur any applicable roaming and toll fees.